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Operator & Tour:

HIT THE ROAD TOURS PTY LTD — Great Ocean Road Premium Small Groups Tour

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Operator & Tour:

Nautilus Aviation — Cairns in a Day - Kuranda Combo

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Please note, there is also a charge of $20.00 per person to pay on the day of travel.

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SAFETY REQUIREMENT - Please advise body weight of each passenger:

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Operator & Tour:

Swan Valley Tours — Swan Valley Indulgence Cruise

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Operator & Tour:

Around And About — Mt Buller Winter Special

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Operator & Tour:

Rhythmboat Cruises Sydney Harbour — ABBA Tribute Cruise - Dinner

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Operator & Tour:

Sky Dance Airways — Brisbane City Scenic

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Birthday Package for 2

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Romantic / Photography Package

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Special Requirements?

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Operator & Tour:

Captain Cook Cruises (WA) — Perth Swan River Dinner Cruise

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Operator & Tour:

Cairns Adventure Group — Double Pack-Cape Trib and Waterfalls!

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Operator & Tour:

Down Under Cruise & Dive — 1 Day PADI Adventure Course

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Please note, there is also a charge of $20.00 per person to pay on the day of travel.

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Operator & Tour:

Getaways SA — Barossa Valley Highlights - Small Group Tour

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Operator & Tour:

Photography Tours — Sydney Photography Workshop Beginners - 6 hours

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Operator & Tour:

Explore Australia — Peninsula Hot Springs & Bathing Boxes

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Operator & Tour:

Photography Tours — Brisbane Photography Workshop Beginners - 6 hours

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Please note, there is also a charge of $99.00 per person to pay on the day of travel.

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Operator & Tour:

Adelaide Sightseeing — River Murray Highlights Tour (Full Day)

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Operator & Tour:

ADAMS PINNACLE TOURS — Pinnacles Sunset and Stargazing Tour

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Operator & Tour:

Eco Safaris Queensland — Australia Zoo Guided Tour

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Operator & Tour:

Cruise Whitsundays — Reefsleep Under the Stars

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Port of Airlie return coach transfers

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Operator & Tour:

Day Trips From Brisbane — Private Tour Chauffeur driven Personal Tours

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Operator & Tour:

Brisbane Cruises — Bribie Island 'Koopa Trail'

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Operator & Tour:

Fantasea Cruising Sydney — Whale Watching - PM Cruise

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Operator & Tour:

Swan Valley Tours — Afternoon Delights Winery Tour

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Operator & Tour:

Sydney HeliTours — Sydney Night Flight - 25min heli

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Operator & Tour:

Down Under Cruise & Dive — 2 Day PADI Advanced Open Water Course

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Please note, there is also a charge of $40.00 per person to pay on the day of travel.

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Operator & Tour:

Melbourne Small Group Tours — Great Ocean Road Small Group Tour

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Operator & Tour:

AUSTRALIAN NATURAL TREASURES TOURING — Mountain Bike Trail Rides

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Operator & Tour:

Cairns Adventure Group — Waterfall Wanderers Tablelands Day Tour

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Operator & Tour:

Vagabond Cruises — Rock N Roll Dinner Cruise

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Operator & Tour:

McLeod Tours — Margaret River 3 Day Escape Package

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Single Supplement

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Do you have any mobility issues i.e. require walk in shower + downstairs apartment

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Operator & Tour:

Cairns Discovery Tours — Cairns By Day and Night

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Northern Beaches Transfer

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Operator & Tour:

Sunrover Tours — Fraser Is Camping Escape Three Days ex Rainbow Bch

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Please note, there is also a charge of $90.00 per person to pay on the day of travel.

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Terms and Conditions:

Down Under Cruise & Dive:

All monies forfeited unless we are notified 48 hours prior to departure. For passengers voluntarily leaving the vessel or withdrawing from a course after day one, there will be no refund. Cancellation of a dive course is fully refundable up until the end of day 1 only. Excluding deposit if paid. All Tours are subject to the effect of weather or unforeseen circumstances. All dives are weather permitting and operate at the Captains discretion. No refund for incomplete dives. Should a cruise not operate for any such reason passengers will be offered an alternative day or refund for days lost only. The operator reserves the right to cancel any tour, change vehicle type or arrange an alternative carrier if the minimum numbers in a group is not sufficient. A reef tax applies to all persons traveling to the Great Barrier Reef. This will be $20 and payable onboard. Please be aware that snorkelling and diving may be a strenuous activity. All divers must complete a medical questionnaire on board. Some existing medical conditions and / or the taking of certain medication may exclude the individual from in-water activities. Please discuss existing medical conditions with staff prior to travel. Divers 65 yrs and over must provide a current AS4005-1 dive medical prior to travel. Certified divers must show an internationally recognised scuba cert card. In the interest of safety we recommend that you do not fly within 24hrs of last dive. Please consider wind strength or roughness of sea before booking. All trips/dives are weather permitting at captains /divers discretion. No refund for incompleted dives. No refund for passengers voluntarily leaving any vessel early. All monies forfeited if cancelling less than 48hrs prior to travel. Should a trip be cancelled, passengers may be offered an alternative day for lost time/trip.

Cruise Whitsundays:

Bookings cancelled within 24 hours of departure incur a 100% cancellation fee. No shows are charged 100% of the tour cost. Cancellation 24 - 48 hrs prior to departure incurs a 50% cancellation fee. Transfer to another Cruise Whitsundays cruise - no fee.

Swan Valley Tours:

Swan Valley Tours reserve the right to cancel tours due to insufficient passenger numbers. Swan Valley Tours shall not be liable for any injuries, illness, damage, loss or delay that may be caused to the passenger and/or their belongings whilst on tour. Full payment or credit card details are required to confirm a booking. Cancellation fee is 100% within 24 hours.

ADAMS PINNACLE TOURS:

Cancellation Policy: Due to the extensive organisation involved with touring, a strict cancellation fee will be applicable to compensate for costs and lost revenue. We strongly recommend you take out travel insurance to cover against such charges. Once any payment is made the following cancellation fees will apply in addition to any fees levied by your booking agent: Cancellation Fees: Day Tours Cancellation within 2 days (48hrs) of departure results in a 100% cancellation fee. Cancellations between 3 and 5 days prior to departure results in a 50% cancellation fee. Cancellation Fees: Short Break Tours (2-5 days duration) Cancellations within 5 days of departure results in up to a 100% cancellation fee. Cancellations 6-15 days prior to departure result in a 50% cancellation fee. Cancellations 16-29 days prior to departure result in a 25% cancellation fee. Cancellations 30 or more days prior to departure results in : up to a 10% fee charged by Adams Pinnacle Tours Amendment Fees: Day Tours A charge of $50 per person may apply to booking amendments received more than 5 days prior to tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments made within 5 days prior to the tour departure will be treated as cancellations and the applicable cancellation fee will apply. Amendment Fees: Short Break Tours (2-5 days duration) A Charge of $100 per person may apply to any modification after the original booking has been confirmed and at least 30 days prior to the tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments within 30 days of travel will be treated as cancellations and the cancellation policy applied.

Sydney HeliTours:

Cancellation 24-48 hours before the flight incurs a 50% cancellation fee. If cancelled within 24 hrs of the flight, there is a 100% cancellation fee. If passengers elect not to fly due to weather, but the helicopter flight is still operational, a 100% cancellation fee applies.

Rhythmboat Cruises Sydney Harbour :

Please note that once booked and paid for, 100% cancellation fees apply.

Sunrover Tours:

Cancellations received with less than 2 weeks notice, will incur a 50% cancellation fee. If you cancel your tour with less than 48hrs notice then a fee of 100% may be applied. No Show (failure to collect tour tickets) / We fulfill our commitment to you for the sale of the tour ticket to you by making the tour ticket available at the pick up point for you to collect. If for any reason you are unable to collect all or part of your tour tickets purchased from us we are unable to refund your purchase. If the tour is cancelled because of an act of war or terrorism or the forces of nature or by any event outside of the control of the tour operator then refunds shall be at the tour operator’s absolute discretion. If the tour is cancelled for any other reason, we will refund to you the tour ticket price exclusive of all booking and delivery fees. We do not refund the booking or delivery fee because we have provided you with the service you paid for- the booking and delivery of the tour ticket has been completed.

Nautilus Aviation:

48hrs cancellation notice required for full refund.

Cairns Discovery Tours:

Cairns Discovery Tours reserve the right to alter or change any tour itinerary, but do so only in extreme circumstances due to adverse weather, unsuitable road conditions or operations needs and would do so with full consideratation of your interests. Cancellation within 24 hours 100% non refundable.

AUSTRALIAN NATURAL TREASURES TOURING:

Full amounts are payable for ‘no shows’ or cancellations less than 24 hours from departure. Cancellations less than 1 week before departure we will incur a charge of 50%. More than one weeks notice will incur no charge. Where a private cottage has been booked as part of a cancelled booking, the whole charge will apply if less than 3 days notice is given, unless the cottage is able to be resold.

Cairns Adventure Group:

50% Refund within 48 hours no refund if within 24 hours of departure

Vagabond Cruises:

Minimum 14 days notice is required for a full refund to apply, there's no refunds for cancellations after this period, change of mind or no shows on the day of the cruise. Pre- Booking is essential. •Child rate = 5-14 yrs •Concession rate = Australian seniors/pensioners & full time students •Family rate = 2 adults + 2 children •Full payment is due on booking •There is no refund for no shows •Tickets & monies are non-refundable & non-transferable unless the cruise is cancelled •A 3% credit card fee will apply if you have paid by AMEX/DINERS credit card •Your ticket is valid for the day of the booking only •Please arrive at departure point 15 minutes prior to departure time •Surcharge will apply on Public Holidays •Special Cruises, Prices and Terms & Conditions apply for 25th, 26th & 31st December & 26 January

Photography Tours:

All bookings are 100% Non Refundable – In case of not being able to attend you must contact us by no later than 24 hours before the date of the booked tour for possible transfer to next available tour. You may find a replacement to take over your booking as long as they present the original Tour Voucher with your signed authorization. Upon accepting these Terms and Conditions, you hereby indemnify Sydney Photography Tours and/or its tutors against responsibility for any accident, loss or injury suffered during the course of activities. Should at any time the supervisor consider that you require medical treatment, you consent to Sydney Photography Tours obtaining the same at your expense.

Brisbane Cruises:

72 hrs notice is required for general scheduled cruises. Cancellations within this time will not be refunded. Four and six weeks is required for special events.

McLeod Tours:

Terms and Conditions: For cancellations 30 day(s) in advance of the scheduled departure, there is a 10 per cent cancellation fee. For cancellations 16 to 29 day(s) in advance of the scheduled departure, there is a 50 per cent cancellation fee. For cancellations within 15 day(s) of the scheduled departure, there is a 100 per cent cancellation fee.

Adelaide Sightseeing:

Cancellation of a booking, or part thereof will incur the following fees: · More than 30 days before departure - $50 per person · Between 7 & 30 days before departure - $50 per person or 50% of total cost whichever is greater · Less than 7 days before departure - $50 per person or 80% of total cost whichever is greater · Within 24 hours of departure - 100% of total cost No refunds will be made for services not availed once travel has commenced. All refund claims must be made in writing. Amendment Fees: Due to the complexity, staff time & communication costs of the booking process, a charge of $22 (incl GST) may apply to each modification made after the original booking.

Captain Cook Cruises (WA):

Cancellation or Changing Passenger Numbers. Cancellations received with more than 72hrs notice prior to tour departure may receive a refund. Cancellations within 72hrs of departure no refund will be issued. IN ALL CASES NO REFUNDS WILL BE GIVEN FOR 'NO SHOWS' All postponed cruises are treated as cancellations.

Around And About:

Terms and Conditions •Prices may change without notice •Route and stops might vary due to unforeseen circumstances •Tours may change or be cancelled due to unforeseen circumstances •Accommodation cost to be paid directly to driver on pick up •Cancellations up to 4 days prior to trip will result in loss of deposit •Cancellations within 3 days result in loss of full fee •Passengers must be waiting during allocated pick up times •Pick up time might vary due to traffic conditions •Failing to attend the tour, will result in loss of all money paid •Seatbelts MUST be worn while travelling in the vehicle •No smoking in the bus •We do not take responsibility for the loss or damage of any personal property •We do not take responsibility for any injuries sustained whilst on our tour •All activities done at own risk

Eco Safaris Queensland:

Cancellation Fee: Within 48 hours – 20% of fee, within 24 hours – 100% of fee PLUS any fee incurred by activities ESQ books with external companies.

Fantasea Cruising Sydney:

Days before travel date | Cancellation Charges No show - No refunds Less than 24 hours - 75% of full fare 2-7 days - 50% of full fare 8-14 days - 25% of full fare More than 14 days - No cancellation charges

Sky Dance Airways:

Our Adventure Aircraft and Mother Nature play in the same skies and so naturally your flight is subject to weather and other operational requirements. If your flight is canceled due to these reasons you may rescheduled to a later date subject to availability. Flights are also fully transferable between your friends and family if you can not fly for any reason. You may also transfer or reschedule flights or adventures so long as you give a minimum of 5 days notice. Rescheduling is also subject to availability. Flights canceled with less than 5 days notice may have some costs associated. We greatly appreciate any referrals or reviews you may give us. Please contact us directly if you have had anything other than a great experience with Sky Dance Airways. We would appreciate the opportunity to work with you to give you an exceptional service. Accommodation is not transferable or refundable (as this is not up to us). We are looking forward to seeing you soon and sharing an adventure in Southeast Queensland and Northern New South Wales. Flights Canceled due to weather or aircraft maintenance can be rescheduled subject to availability Flights re-bookable and transferable with 5 days notice Booking fee may be charged if canceled within 5 days Accommodation is non-refundable or transferable Please Contact Us directly if you have any questions or to give us any feedback.

Day Trips From Brisbane:

28 days notice Full Refund 15-27 days notice 75% Refund 3-14 days notice 50% Refund 48 hrs or less NoRefund

Getaways SA:

Tour dates can be changed with a minimum of 48 hours notice. Cancellations received more than 48 hours prior to Tour start will receive a Refund, less a Cancellation Fee of $50.

HIT THE ROAD TOURS PTY LTD:

No fees if cancelled 24 hours prior departure. No refund after that.

Melbourne Small Group Tours:

Cancellations Standard day tour: If you cancel within 24 hours prior to departure, including missed departure, 100% cancellation fee applies, if you cancel 24-48 hours prior to departure, 50% fee applies For private tours and charters – If you cancel within 48 hours prior to departure, including missed departure, 100% cancellation fee applies, if you cancel 48-72 hours prior to departure, 50% fee applies. Change of date request is subject to availability and management discretion.

Explore Australia:

Explore Australia will not be held responsible for guests failing to familiarise themselves with the booking terms and conditions. Cancellations within 48 hours or failure to board on the day of tour, will result in 100% full fare forfeiture. No changes can be made within 48 hours of departure; however, you can transfer your booking to another person, and we must be advised of the name change.

Tours To Go:

Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.

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